The card still spends, the exchange behind it is closing
Available in USIf you came here looking for a way to spend crypto on an ordinary Visa card in the ordinary way, the short answer is that the BitMart card programme is not issuing cards any more, and the exchange that issued them is winding down. That is the whole story in one sentence, and everything below is detail you may or may not need depending on whether you are a reader choosing a card or a holder trying to get your balance out.
I have scored this card 3.7 out of 10. Not because the fees were outrageous or the app was unusable, but because the thing the card was built on is closing underneath it. You can read the reasoning in the score table below, and I would rather you saw the arithmetic than took my word for it.
The card is for people who already hold crypto on BitMart and need to withdraw or spend it before the deadlines. It is not for anyone choosing a card for the next few years. If you were hoping for a daily card for your salary and your shopping, this is the wrong page — the alternatives are where your attention belongs.
The conditions described here are current as of October 28, 2026.
| Criterion | Mark | Why |
|---|---|---|
| Who can get it | 0 / 10 | The platform is being wound down: phased closure announced 26 July, trading until 26 August, platform operation until 31 January 2027; not confirmed on the official pages |
| Cost | 5 / 10 | Issue: virtual 0 USD, plastic 70 USD, Platinum 120 USD; annual fee 0, transaction fee 1.3%, ATM 2% or 1.5% |
| Top-up options | 7 / 10 | USDT, USDC, BTC, ETH, SOL, ADA, BMX, XRP, LTC, DOGE, TON, BNB from the BitMart balance; networks not named |
| Reliability and complaints | 1 / 10 | Platform closure, withdrawal delays, Trustpilot 2.3/5 from 2,915 reviews, support silent; issuer not named |
| Everyday use | 8 / 10 | Virtual, plastic and metal Visa, Google Pay for the virtual card, ATMs on the physical ones; Apple Pay not mentioned |
| Total | 3.7 / 10 | A well-built card on a platform that is disappearing |
What happened to the programme
The short answer: BitMart announced a phased shutdown, and the card is caught inside it.
On 23 July 2026 there was a separate notice for identified US users. On 26 July came the first-stage restrictions on new activity. On 26 August 2026 is the deadline set for general users — the date by which verification matters, positions should be closed, and withdrawal requests should be submitted. The trading platform itself is planned to keep running until 31 January 2027. The founder denied misappropriating user funds. No official regulatory action has been found.
Read that timeline twice, because the gap between 26 August and 31 January 2027 is where all the practical trouble lives. Trading is meant to end months before the platform does, and a card whose funding asset can no longer be traded is a card with a shrinking world.
What makes this uncomfortable rather than merely inconvenient is that the card’s own public pages do not carry the closure. The card page still describes applying, still lists three card types, still shows the fee table. If you land on the card page alone, nothing warns you. The closure lives in the news, not in the product. Treat any page still selling you the card as out of date.
On the product itself, the facts are these. Three types: Virtual, BitMart Card (plastic), Platinum (metal), all Visa, settling in USD. Application fee: virtual $0, plastic $70, Platinum $120, and a 0 annual fee across all three. Transaction fee 1.3% on every purchase, with the balance converted to USD in real time at the point of purchase. Eligibility: Identity Verification Level 2 is required, extra documents may be asked for, proof of address is required, and the card page does not state an age. The virtual card is issued immediately; the physical card ships after approval. The card page says “all BitMart users can apply” and works at Visa merchants worldwide, but it gives no country list and no age limit.
Rewards were the pitch worth knowing about: cashback of 4.0% on online shopping in the first month for new users, 3.5% from month two, and 5.5% on grocery and dining in month one, 5.0% from month two. The payout asset is not stated. Third-party sites disagree with the card on these numbers — one says “up to 5.5%”, another “1–10% by tier and merchant”, a third “1–3.5% standard, up to 10% in promotions” — so treat the official ranges as the ones to rely on and the others as unofficial and unconfirmed by the card. Coverage figures are unofficial too: a launch announcement as reported in September 2025 put the card at 115+ countries and regions, while a February 2026 aggregator listed 183 available and 10 restricted countries including the US, UK, Netherlands, Russia and Ukraine. That restricted list may itself be stale, because a separate piece says the card expanded to all 50 US states in early 2026. None of this is confirmed by the card, and all of it matters less than the shutdown.
If you already have the card
The short answer: spend what you need to spend, and get the rest off the platform before 26 August 2026.
Here is what you actually control. Daily limits: the virtual card $10,000, the plastic BitMart Card $50,000, the Platinum unlimited. Monthly limits are not stated. ATM access: none on the virtual card; 2% withdrawal fee on the BitMart Card; 1.5% on the Platinum, the lowest of the three. Only ATMs carrying the Visa logo work. A banner mentions a fee-free ATM allowance “up to 1000U” and the homepage says free ATM 200–1,000 USD per month, 2% after, but the conditions are unclear enough that I would not plan around them. Unofficial sources claim unlimited ATM withdrawals per year; a third-party site instead ties free allowances to VIP status. Neither is confirmed by the card.
Funding is the part to understand carefully. The card is paid from crypto sitting in your BitMart account, and the card page puts it bluntly: “keep enough crypto in your account”. Supported assets are USDT, USDC, BTC, ETH, SOL, ADA, BMX, XRP, LTC, DOGE, TON and BNB, drawn from your BitMart balance, with networks not listed. There is no stated top-up arrangement — no deposit fee, no minimum top-up, no fiat top-up described on the card page.
Google Pay can take the virtual card. Apple Pay is not mentioned. Blocked merchant categories are not stated, which means you cannot tell from the page whether gambling, crypto-adjacent merchants or anything else will simply fail.
What the card page does not cover is heavy. Withdrawal terms for the card balance are not stated. Dispute and chargeback procedure is not stated — there is no dispute section on the page. Support details are not on the page either; the help centre sits at support.bitmart.com. In practice, per a guide from OneKey dated 7 August 2026, which is not an official BitMart document, withdrawals may be held for review covering KYC, source of funds, address ownership, Travel Rule and sanctions checks. That guide mentions no card-specific arrangement. So read this: the platform context tells you a withdrawal may sit under review, and the card page tells you nothing about how a cardholder is treated in that queue.
One practical note about apps, since you will be using one to move money: the iOS App Store listing for the US read 2.9/5 from 3.5K ratings on 20 October 2026, requiring iPhone or iPod touch or Apple Vision and iOS 13.0+, with interface languages including Russian, Turkish and Ukrainian. The Google Play listing was not read. Two and a half stars is not a reassuring place to be moving funds from in a shutdown.
What can go wrong
The short answer: the principal risk is no longer the card, it is the counterparty behind the card.
A BitMart card is custodial. Your assets sit in the BitMart exchange account and the card draws on that balance. The card page does not state whether 2FA, an in-app freeze, spending controls or any insurance apply. That means when something goes wrong, you are negotiating with a platform that is closing, not with an issuer with obligations to you.
The complaint record is the part that should stop you. Trustpilot shows 2.3/5 from 2,915 reviews, 66 of them in the last 12 months, read on 20 October 2026. The themes are consistent enough to matter: withdrawals blocked or failed after the wind-down announcement, in reviews dated 3 September, 18 September, 9 October and 11 October 2026; support silent for anywhere from a week to a month across August and September; deposits not credited, or still being accepted after the suspension, in August and October 2026; and users reporting no direct notice of the closure in September and October. One Trustpilot user reported 280,000 USD blocked, and a Hungarian company roughly 80,000 USD unreleased since 26 July. There are fraud allegations too — unverified, and I include them only because reviews mention them. No card-specific complaints surfaced, which is a small mercy and not much of one.
Who the issuer is: not stated. The legal entity behind the card and any licences are not stated on the card page. That is a structural problem, not a formality. A card is a payment instrument, and knowing which licensed institution stands behind it is the difference between a payment dispute you can escalate and a support ticket you can only wait on. During a closure, that difference is the whole ballgame.
Then the general risks of this card type, which apply whatever the platform does. Spending is only as good as the accepting merchant: a shop can look at the BIN, see the issuer and country, and apply extra scrutiny or decline a prepaid or foreign-issued card outright. The virtual card has no ATM. A declined authorisation can leave a hold on your funds for several days. And the fee stack is real: 1.3% on every transaction, on top of any network cost for getting crypto in, on top of whatever the exchange spread costs you.
One more thing to understand about your money on a custodial card: a blockchain transfer is irreversible. If you send funds on a network the provider does not support, or to an address belonging to a different network, the money can be gone or need manual recovery with no guarantee. That is precisely the risk that grows when a support team is slow.
What to take instead
The short answer: none of these are the same card, but all three are programmes that are not closing.
Comparing them matters because your situation decides which one is even possible, so here is what the official pages say.
| Card | Score | Who can get it | Card and network | Card fee | Key fees | Funding |
|---|---|---|---|---|---|---|
| Bybit Card | 6.0 / 10 | Argentina, AIFC (Kazakhstan), Georgia, Kazakhstan, Australia, Mexico, Brazil, Peru, Asia Pacific; not for European Economic Area customers, participation strictly prohibited | Virtual and physical (virtual first; physical not in Peru); Mastercard in Argentina, AIFC, Georgia, Kazakhstan, Australia, Mexico; Visa prepaid in Brazil and Peru; Visa credit in Asia Pacific | None for virtual in all regions “until further notice”; physical: Australia 29.99 USD, Argentina 5 USD/USDT, Georgia 29,99 USDT, Kazakhstan (AIFC) 29,99 USDT, Asia Pacific 5 USDT, none in Brazil and Mexico; no issuance or replacement fee for VIPs in several regions | Crypto conversion 0.9% over One-Click Sell rate (Australia, Asia Pacific, Georgia, Kazakhstan, Brazil, Mexico), 0.5% Argentina; FX 2% on top of the network rate (Australia, Asia Pacific, Georgia, Mexico), 2% international fee in Kazakhstan (AIFC), 7% Argentina, 1.5% Brazil, 1% Peru | No balance of its own: draws on Funding Account and Flexible Easy Earn, fiat first, crypto sold if needed; BTC, ETH, XRP, USDT, USDC, GRAM |
| Coinbase Card | 6.4 / 10 | All US states except Hawaii; identity rules under the USA PATRIOT Act | Visa prepaid debit, virtual or physical; spends cash or crypto | “Zero spending fees and no annual fees” | No Coinbase transaction fees, but a spread applies when Coinbase buys, sells or trades; conversion at payment | Link a bank account or deposit part of a paycheck; crypto balance on Coinbase is converted to USD |
| OKX | 6.2 / 10 | EU plus Norway, launched 28 January 2026; Iceland and Liechtenstein excluded; rule by EEA user of OKX Europe Ltd. | Mastercard, euro-denominated virtual debit card linked to OKX Pay; physical card not mentioned; issued via an unnamed European licensed payment provider | None as of May 2026 | No transaction fee, no OKX FX fee; conversion spread 0.1% per an explainer (May 2026) against 0.4% market spread in the launch release — a conflict, the explainer is newer | USDC or USDG held in OKX Pay; other coins converted first; no auto top-up, payment declined if balance insufficient |
Three contrasts are worth pulling out, because they are the reasons to choose one over another.
Reach is the big one. Bybit covers nine regions and says outright that the product is not for European Economic Area customers. Coinbase is US-only, all states except Hawaii. OKX is the European answer: EU plus Norway, excluding Iceland and Liechtenstein, and the rule runs through OKX Europe Ltd.
Cost is the second. Coinbase is the cheapest to read — zero spending fees, no annual fees, with the cost of converting buried in the exchange spread. Bybit is the most complex: conversion, then FX on top of the network rate, and in Argentina also VAT 21% on foreign digital services, 30% tax on foreign transactions, and provincial gross-income tax of 1%–13.2%. OKX sits in the middle with a conversion spread quoted two ways.
Rewards are the third, and here all three changed recently in a way that catches people out. Bybit from 5 October 2026 at 10:00 UTC pays points or cashback only on crypto-funded transactions; fiat-funded spending earns nothing. Tiers run from Base at 2.00% with a 5 USD monthly cap up to Infinite at 10% with 600 USD, and points pend four calendar days before becoming cashback in USDT. Coinbase offers optional crypto rewards on every purchase, US users only, at a variable rate shown in the app. OKX pays cashback only on USDG purchases — USDC earns none — with monthly caps in euros from Regular 2% capped at 10 up to VIP4+ at 10% capped at 1,000, though the same page is internally inconsistent, saying 2–5% in the text and 10% in the table.
| Card | Strengths | Weaknesses |
|---|---|---|
| Bybit Card | Nine regions; tiered cashback to 10%; virtual card free “until further notice”; VIPs skip issuance fees | Explicitly barred for EEA customers; fee stack is deep and region-specific; cashback only on crypto-funded spending since 5 October 2026 |
| Coinbase Card | No spending fees, no annual fees; US-wide except Hawaii; spend cash or crypto from one balance | US only; rewards are US-card only and variable; conversion cost hides in the spread |
| OKX | EU plus Norway; no transaction or FX fee; euro-denominated virtual card | Virtual only; balance must be USDC or USDG; spread quoted as 0.1% or 0.4% depending on source; Iceland and Liechtenstein excluded |
Where none of these fit — and for many readers in the UK, the Netherlands, Russia or Ukraine, that may be the honest answer — the realistic choice is not another crypto card but an ordinary bank card funded from an exchange account you hold yourself. That means taking on the custody and compliance work directly, and I would not pretend that is simple.
Who I would recommend it to
The short answer: existing holders who need to move their money, and nobody else.
I would recommend it to someone already holding a BitMart balance who has a real payment in the next few weeks — a bill, a transfer, something that must be paid in USD — and who can do it inside the 26 August 2026 deadline. For that person the card does its job. Virtual and plastic and metal, Google Pay on the virtual one, a 0 annual fee, a 1.3% transaction fee that is honestly not terrible, and cashback at 4.0% online and 5.5% on grocery and dining in the first month.
I would not recommend it to anyone starting out. A 0 in “who can get it” is not a rounding error: you are being invited onto a platform that has stopped signing people up and set a date for the end of trading. There is no scenario in which this is the card you build a routine on.
I would be especially careful if you are holding a large balance, or if you are a business. The Trustpilot figures — 280,000 USD blocked for one user, a Hungarian company with roughly 80,000 USD unreleased since 26 July — are the reason. Small losses are annoying; losses above your ability to absorb are the kind that follow you for years. And with the issuer not named on the card page, you do not know who you would even escalate to.
If you are still deciding, and BitMart is on your shortlist for anything beyond the shutdown, stop and read the complaints section again before you do. I am not going to soften it.
Frequently asked questions
What is the BitMart card?
It is a Visa payment card issued through the BitMart exchange, available in three forms: a virtual card issued immediately, a plastic BitMart Card, and a metal Platinum card. It draws on crypto sitting in your BitMart account, converting to USD at the point of purchase, and settles in USD with a 1.3% transaction fee and a 0 annual fee.
Is BitMart a bank?
No, not on anything I can find. The card page does not name the issuer, the legal entity, or any licence. BitMart is an exchange that runs a card programme, and during a wind-down that missing detail is the practical problem: you need to know which licensed institution stands behind the instrument if you want to escalate a dispute.
What happened to the BitMart card programme?
It is being caught in the platform’s shutdown. Phased closure was announced 26 July 2026, trading was set to end 26 August, general users had to submit withdrawal requests by 26 August, and platform operations are planned to end 31 January 2027. The card’s own product pages still describe applying and list the fees, without mentioning any of it.
Can I still apply for a BitMart card?
Effectively no. New activity was restricted in the first stage announced on 26 July 2026, and the card page still carries application forms and pricing with no closure notice on it. That mismatch is the trap — if you found the card through a search today, assume the page is stale and check the current announcements before you commit any money.
Does the BitMart card require KYC?
Yes, Identity Verification Level 2 is required for the card, extra documents may be requested, and proof of address is required. Age is not stated on the card page. During the closure, verification matters even more than usual: 26 August 2026 is the date for general users to complete it.
How do I top up the BitMart card?
You do not top up the card directly — you keep crypto in your BitMart account and the card spends from it. Supported assets are USDT, USDC, BTC, ETH, SOL, ADA, BMX, XRP, LTC, DOGE, TON and BNB, with networks not listed on the page. No deposit fee, minimum top-up or fiat top-up is described for the card.
Is the BitMart card safe to use now?
The card mechanics were reasonable, but safety here is a question about the platform behind it, and that platform is closing with a 2.3/5 Trustpilot score from 2,915 reviews. The card is custodial: assets sit in the exchange account, and the card page states nothing about 2FA, freezing, spending controls or insurance. Withdrawals being reviewed while support goes quiet is the scenario to plan around.
Can I use the BitMart card in my country?
The card page gives no country list, only that “all BitMart users can apply” and the card works at Visa merchants worldwide. Unofficial figures conflict — 115+ countries from launch coverage in September 2025, and 183 available with 10 restricted in a February 2026 aggregator listing the US, UK, Netherlands, Russia and Ukraine among the restricted. None of it is confirmed by the card, and with trading ending 26 August 2026 it barely matters.
Which card should I use instead of BitMart?
Depends entirely on where you are. Coinbase Card covers all US states except Hawaii with zero spending fees and no annual fees. OKX covers the EU plus Norway, excluding Iceland and Liechtenstein, with a euro virtual Mastercard and no transaction fee. Bybit covers nine regions from Argentina to Asia Pacific but explicitly excludes European Economic Area customers. If none fits your country, an ordinary bank card funded from your own exchange account may be more realistic.
What are the alternatives to a BitMart card for withdrawing crypto?
Withdrawing to your own wallet is the general route: transfer the crypto out to a wallet whose keys you hold. Be careful about the network — transfers are irreversible, and sending on an unsupported network or to an address belonging to a different one can mean manual recovery with no guarantee. That risk is exactly why the 26 August 2026 deadline for general users to submit withdrawal requests is worth treating as real.
Exchange cards – cryptocardpedia.com
Content created by the «cryptocardpedia.com» team