A dollar card on a crypto balance — useful, but the paperwork behind it is thin
The HPX card is a prepaid payment card that converts crypto into dollars or euros and lets you spend the result the way you would spend an ordinary bank card. If you already hold crypto and have struggled to get a normal card — because of where you live, what documents you hold, or how your name appears on them — the idea is appealing: a USD physical card and a USD virtual card, delivered to your door, spendable in shops and online. That is the pitch, and on its own terms it is coherent.

What I found when I read the card’s own public pages is a thinner picture than the pitch suggests. The application is restricted in several countries including Russia, Turkey, Pakistan and Mainland China. A physical USD card carries a $60 annual fee taken from your first deposit, and a card-opening fee is paid before anyone reviews your file — an amount the public pages do not disclose. The issuing institution and its licences are not named. And the App Store listing of the app sits at 3.3 out of 5 from 135 ratings, with recurring reports of coins stuck in “reviewing” and accounts frozen without explanation.
My score for the card is 4.7 out of 10. If you are an HPX wallet user who wants a USD card to spend from a crypto balance and you are in a country where the card is accepted, that is the use it was built for, and you may get real value from it. If you are choosing a crypto card for the first time and you have alternatives with published fee tables, named issuers and better app ratings, you will probably do better elsewhere.
Conditions here are current as of October 28, 2026.
What I scored, and why
| Criterion | Mark | Why I gave it that mark |
|---|---|---|
| Who can get it | 6 / 10 | Applications are restricted in Mainland China, Russia, Turkey, Pakistan and other countries; the list changes with policy and the remaining countries are not named. The rule looks residence-based; citizenship is not stated. |
| Cost | 3 / 10 | The USD physical card carries a $60 annual fee, deducted from the first deposit, and a card-opening fee is paid before review with the amount undisclosed. |
| Top-up options | 6 / 10 | Crypto deposits in USDT, BTC and ETH are converted into USD or EUR on the card, but the networks are not named. |
| Reliability and complaints | 3 / 10 | The issuer and its licences are not named; the listed developer is CIPHERBC PTE. LTD.; the App Store shows 3.3 out of 5 from 135 ratings, with complaints about stuck coins and frozen accounts. |
| Everyday use | 6 / 10 | A USD physical card and a USD virtual card exist, and the App Store claims “tens of thousands of ATMs worldwide”; Apple Pay and Google Pay support is not disclosed. |
| Total | 4.7 / 10 | Usable in the middle, thin at both ends: availability is patchy, the fee picture is incomplete, and the trust picture is the weakest part. |
The pattern in that table is worth naming. Nothing here is catastrophic, and nothing is brilliant. The card works as a way to turn a crypto balance into spendable dollars. What pulls the score down is the combination of three thin spots that all point the same way: the card’s public pages do not tell you enough about who stands behind it, what it charges, or where its limits are.
Who will they actually give the card to
The help centre’s Q&A is the clearest statement on this, and it is not encouraging. Applications are restricted in Mainland China, Russia, Turkey, Pakistan and others. The list changes with policy, and the pages do not name the rest. Users who already held a card in a restricted region are generally unaffected — the help centre’s own exception is Russia. The rule reads as residence-based, and citizenship is not stated anywhere.
That last detail matters more than it first appears. Sanctions screening and issuer risk policy are routinely applied to citizenship and country of birth as well as to country of address, and national authorities record nationality separately from residence for exactly that reason. So if you hold a passport from one country and live in another, the pages simply do not tell you which of the two the card will look at. If you are in or hold citizenship from a restricted jurisdiction, the safe assumption is that the answer is no, and the assumption to verify is with support before you send anything.
One consequence for existing users deserves separate mention. If you have an HPX card and you later move into a restricted region — or a region becomes restricted — the help centre says existing cardholders in restricted regions are generally unaffected, with Russia named as the exception. Read that as “mostly, but check before you rely on it.”
So: will they give you the card? If you live outside the restricted list, probably. If you live inside it, or hold citizenship from it, assume not. And if you were hoping for an answer specific to your country, you will not find one on the public pages.
How to apply for it
The onboarding story is short and fairly conventional. You submit KYC, and the card arrives within 30 days of approval. Identity verification is passport-based: ID cards are not accepted, and the name on your application has to match the name in your passport. That last point catches people out more often than you would expect — a middle name present on one document and not the other is enough to slow an application down.
A card-opening fee is paid before review begins. The amount is not stated on the pages I could read. So the sequence is: money first, decision second. That is worth weighing before you start, not after.
Several things you might expect a signup page to cover are simply not there. Proof of address is not stated as a requirement. An age requirement is not stated, though the app itself carries a 16+ rating in the US App Store, which is a different thing from a KYC rule. There are no stated KYC tiers, no stated processing times beyond the 30-day card delivery window after approval, and no stated reasons for rejection. If a rejection happens, you may find out the reason only from support.
On delivery: beyond “the card arrives within 30 days of approval”, there is nothing. Which countries it ships to, and whether shipping costs anything, are not stated.
Fees and what a payment actually costs
Here is where I have to be blunt about a limitation. The card’s public pages do not publish a fee schedule. The App Store listing shows no fees at all, and there is no conversion fee or foreign-exchange fee stated anywhere I could read. That does not mean the fees are zero. It means you cannot find them before you find them on a statement.

What *is* stated:
| Item | What the card’s public pages say |
|---|---|
| USD physical card annual fee | $60, deducted from the first deposit |
| Card-opening fee | Paid before review; amount not stated |
| Conversion fee | Not stated |
| Fee for paying in another currency | Not stated |
| ATM fee and ATM allowance | Not stated (the App Store claims “tens of thousands of ATMs worldwide”) |
| Daily spending limit | Not stated |
| Monthly spending limit | Not stated |
| Time-limited zero-fee offer | Mentioned for the USD virtual card PRO; may be outdated |
Let me put that table in plain terms, because a table of “not stated” can read as more informative than it is. You know one number with certainty: $60 a year for the physical USD card, taken out of your first deposit. Everything else — what it costs to convert BTC into dollars, what it costs when you pay for something priced in euros while your balance is in dollars, what a cash withdrawal costs, how much you can spend in a day — you will have to discover by trying.
Two or three everyday payments, worked through with what is actually known:
Coffee, $3, paid in dollars from a dollar balance. No conversion is involved, because your balance is already dollars. What you are exposed to is the possibility of a fee the pages do not name. I cannot tell you the rate, because the pages do not give one.
A €20 subscription while your balance is in USD. Here a currency conversion is happening at the moment of payment, and the fee for paying in another currency is not stated. Two unknown quantities multiply: what the conversion costs, and what the exchange rate spread is. This is the payment most likely to be quietly expensive, and the one I would test with a small amount first.
Withdrawing dollars from an ATM. The App Store advertises “tens of thousands of ATMs worldwide”. The fee and any monthly allowance are not stated. ATM withdrawals are where most card fee schedules get expensive, and this is a blank line rather than a zero.
There is one more product I should mention, because it shapes how the card can be used. Alongside the USD physical card and the USD virtual card, the USD virtual card PRO appears in the HPX app, along with a “Global Travel Virtual Card” that is suspended for new applications per a help notice. The benefits attached to each product are not stated. So if you are deciding between the virtual and the physical card on the strength of features, you are deciding blind on features and paying $60 a year on the physical one.
My honest read: with no published conversion fee, no FX fee and no limit table, you cannot compute your true cost of use in advance. That is a real disadvantage against alternatives that publish all three, and it is the single most useful thing to weigh before applying.
Top up: how money gets onto the card
The mechanism is straightforward and the details are thin. Crypto deposits — USDT, BTC and ETH are the ones named — are converted into USD or EUR on the card. The App Store frames the product as a prepaid card linked to a crypto wallet that converts crypto to USD or EUR.

What is not stated is the part that actually trips people up: which networks are supported. If you send USDT on a network the platform does not expect, the deposit can sit unreconciled or be lost. Blockchain transfers are irreversible by design; the network cannot freeze or return them. A deposit sent on the wrong network, or to an address belonging to another network, can require manual recovery through support with no guarantee of success. Tether also states that it disables tokens in wallets on the OFAC sanctions list, so stablecoins are not censorship-proof in either direction.
So the practical shape of topping up is: you must determine the supported network from the app or from support *before* you send anything, because the amount at risk is the amount you send. The card’s own pages do not tell you. Neither the exact coins per tier beyond the three named, nor any minimums, deposit addresses, or timing, are stated. Withdrawal — how, and to where — is also not stated.
Two product names come from sources other than the card: a third-party description says HPX has virtual and physical types, both in US dollars and Euro. That is unofficial and not confirmed by the card, and it lines up with what the App Store describes rather than contradicting it. Treat it as a hint, not a specification.
Paying with it day to day
The App Store listing describes a prepaid card linked to a crypto wallet that converts crypto into USD or EUR, with a USD physical card and a USD virtual card. That is the everyday-use story in full, and it is genuinely thin.
You spend a balance. Because it is a prepaid product, the balance is what you loaded — the card cannot overdraw, and it does not tap into any bank account of yours. Each purchase draws down the stored balance at the moment of payment rather than extending credit, which is the honest and simple model.
What you will be looking for in an everyday card and will not find on the public pages:
- Apple Pay and Google Pay. Not disclosed whether the card can be added to either. If mobile wallet support is a requirement for you, this is a question for support before you apply, not after.
- Blocked merchant categories. Not stated. Some issuers block certain merchant category codes — a four-digit code classifying a business by goods or services — by policy rather than law, gambling being the usual example, and the blocked list varies by issuer. If you spend in specific categories, ask.
- Rewards or cashback. Not stated. No loyalty programme is described anywhere.
- Disputes and chargebacks. Not stated. A chargeback is a refund ordered by the issuer to settle a dispute, with reason codes such as fraud, duplicate billing or goods not received. Whether you can use one against this card, and on what terms, is unaddressed.
- 3-D Secure. Not stated. This matters for online payments, where 3-D Secure adds an issuer-side identity check.
The app itself: in the US App Store, read on 2026-10-20, it was at 3.3 out of 5 from 135 ratings, requiring iOS 15 or later, version 5.6.270301, 420.5 MB, rated 16+. The Google Play rating was not retrieved, so I have no Android picture at all.
Where the card is accepted is worth separating from where it works. The claim is “tens of thousands of ATMs worldwide”. For shops, the constraint is not HPX’s acceptance list but the card network’s, and for payments online the risk is declines rather than outright rejection: some merchants decline prepaid or foreign-issued cards, and some decline based on address verification, which compares the numeric parts of a billing address you type against issuer records and is mainly offered in the US, Canada and the UK — meaning it is generally unavailable for foreign-issued cards. That is a general property of foreign BINs, not an HPX-specific claim, but it is the kind of thing that makes a payment fail at a till for no visible reason.
What can go wrong
This is the section where the card is weakest, and I want to separate what I can verify from what I am inferring.
The issuer is not named. The App Store developer is CIPHERBC PTE. LTD. (with copyright held by HYPER BC PTE. LTD.), and hyperpay.tech redirects to hpx.com. But the card issuer, the BIN sponsor and the licences are all not stated. That is a specific gap, not a technicality. A payment card number starts with a 6- or 8-digit issuer identification number that identifies the card-issuing institution, and merchants can look it up to see which institution and country issued a card. If you cannot find out who issues yours, you cannot answer a merchant’s question about it, and neither can anyone reading the public pages. I searched for licence and issuer events and found none — which is not the same as finding evidence that none exist.
The complaint pattern is not reassuring. The user report behind the 3.3 rating is worth describing rather than summarising, because the themes repeat. An analysis of the 135 reviews by a third party rates two-thirds as negative. Recurring themes, mostly from 2022 to 2024: coins stuck in “reviewing” for days with tickets unanswered; inability to withdraw or transfer; accounts frozen without explanation; one report of funds moved to an unknown address; one report of an excessive fee. Some reviewers praise the ease of use. One 2022 review calls it a scam, describing a card charge labelled as an airline ticket and an inability to withdraw funds; the developer pointed to in-app and Telegram support. I searched for Trustpilot and Reddit pages for HPX and found none — the results were for HyperX and HP, which are different things. So the absence of independent review sites is not a clean bill; it is an absence of coverage.
Freezing is normal, not exceptional. This is the part readers most often find out afterwards. KYC rules require regulated businesses to verify customers as part of anti-money-laundering law, including ongoing monitoring. In the EU, due diligence covers name, address, date of birth, nationality and identity documentation, a sanctions check, the purpose of the relationship, and whether the customer is a politically exposed person. In the US, the customer identification programme requires name, date of birth, address and an identification number, and electronic KYC validates proof-of-address documents against records. And if due diligence cannot be completed, EU rules require the institution to refrain from the transaction or relationship and, where necessary, to end existing relationships. That is why accounts are closed or frozen pending documents — and it is why the “account frozen without explanation” theme in those reviews is a recurring feature of this category rather than a curiosity.
Where the funds actually sit. The App Store describes an off-chain wallet held by the platform, with an “SBC risk control system” and multi-signature co-management, alongside an on-chain wallet whose private keys are stored locally using BIP32/39/44/45. The developer states it collects no data. What is not stated: card freeze controls, two-factor authentication, or any insurance. For a custodial balance — which is what the off-chain wallet is — the counterparty risk is real and runs in both directions. Mt. Gox reported about US$350 million stolen between 2011 and 2014; Coincheck about US$400 million in 2018; the Ronin Network US$625 million in 2022. Those are the industry’s reference points for what happens when custody fails.
A card programme can simply stop. Visa and Mastercard do not issue crypto cards to consumers themselves; they license issuers, and they can suspend a programme. Visa said in November 2022 that it had “terminated our global agreements with FTX”, and the FTX US debit card programme was wound down by its issuer. WaveCrest, a Visa card issuer that supplied crypto card brands, was suspended by Visa in Europe in 2018, closing all WaveCrest-issued Visa programmes. Closures typically follow a pattern: a notice period, then loading and spending stop, then users are asked to withdraw remaining balances. I should add the caveat that a 2026 closure reported by a secondary source — new loads ending 8 July 2026, spending stopping 8 August 2026 — comes from a single unconfirmed source, and I mention it only as a shape of closure, not as a fact about this card.
Limits, in one line. A third-party, unofficial description gives “daily spending limit of 50,000 US dollars / no limit”. That is not confirmed by the card and I would not plan around it. The card’s own pages state no limits at all.
What to take instead
If HPX is not for you, the alternatives are not obviously better on every axis, and it is worth comparing them on the axis you care about. I have pulled the comparison points below from each provider’s own pages.
| HPX | MetaMask | KAST | Zeal | |
|---|---|---|---|---|
| My score | 4.7 / 10 | 7.1 / 10 | 6.1 / 10 | 6.1 / 10 |
| Card | USD physical + virtual; network not stated | Mastercard virtual, instant; Metal pre-orderable; Monovate issuer, Crypto Life provider | Visa Platinum / Infinite metal / gold plated; up to 10 cards; USD balance | Visa; virtual, addable to Apple Pay; physical not stated |
| Cost | $60/yr physical; opening fee amount not stated | Virtual free; Metal $199/yr | Standard $0; Premium $1,000/yr; Private $10,000/yr; Standard physical 0 + $40 delivery; $1/mo inactivity after 12 months | Not stated — no fee schedule published |
| Fees published? | No | “Minimal fee per transaction”, no FX fee | Yes: 0% top-up, 0% USD spend, 0.5%–1.75% non-USD FX, $0.10 under $25 non-USD, $0.50 declined | No additional FX fee; Visa wholesale rate |
| Where | Restricted in Mainland China, Russia, Turkey, Pakistan and others | 45 listed countries; proof of residency; US/UK sign-ups temporarily closed | Residence list at KYC; restricted-ID rule; VPN does not bypass | 150+ countries to spend; live programme in EU, UK, Brazil, Colombia, Mexico, Japan, Singapore, Philippines, Indonesia, Thailand |
| Rewards | Not stated | Cashback in mUSD: Virtual 1%, Metal 3% up to $10,000 then 1%; $FLY bonus 5X/7X | USD cashback 1.5% / 2% / 3% within monthly caps; KAST Points on higher tiers | Up to 4% cashback in GNO on Gnosis Chain |
Reading that table honestly, each of the three alternatives is better than HPX on at least one axis that matters a lot, and worse on none of the axes I could measure.
MetaMask is the one with the clearest structure. Sign-up is open in 45 listed countries and territories, with examples including Andorra, Argentina, Brazil, Canada, Mexico, Germany, France, Spain and Uruguay; other regions join a waitlist, and US and UK sign-ups are temporarily closed per the FAQ. Proof of residency is required, and ineligible regions limit sign-ups, not spending. The card spends directly from the connected wallet on Linea, Base, Monad and Solana, with mUSD, wETH, EURe, GBPe, USDC and USDT named — though a Solana-only wallet cannot withdraw credit. The virtual card is free and instant; Metal is $199 a year. Fees are described as “minimal” per transaction with no additional MetaMask fees and no foreign transaction fee, using the Mastercard rate — but the amount of that “minimal” fee is not on the pages I read; a fee table is linked.
KAST is the most transparent on cost and the most convoluted on eligibility. Up to 10 cards, real Visa tiers, and a published fee table: stablecoin top-up 0%, USD spend 0%, transaction fee 0%, Apple and Google Pay 0%, non-USD FX 0.5% to 1.75% depending on residence country, transaction country and programme, $0.10 on non-USD transactions under $25, $0.50 for a declined transaction. Cashback is 1.5% on the first $2,000 a month, 2% on the first $10,000, 3% on the first $40,000, by tier. The eligibility rules are the hard part: the country list is not published, a Restricted Locations list is referenced without countries named, and — importantly — holding only an ID from a restricted region can make you ineligible to pass KYC even if you live in a supported country. Dual citizens with a supported-country ID may pass. Only your own ID counts and a VPN does not bypass it. You can create an account in an unsupported country but KYC stays locked. Tiers are priced at $0, $1,000 and $10,000 a year, billed annually upfront.
Zeal is the simplest of the three. You can spend in 150+ countries, with the live Gnosis Pay card programme in the EU, UK, Brazil, Colombia, Mexico, Japan, Singapore, Philippines, Indonesia and Thailand. It is a Visa card, virtual, addable to Apple Pay, with accounts in EUR, USD and GBP. No fee schedule is published at all — so on transparency it is no better than HPX — but it charges no additional FX fee and converts at the Visa wholesale rate. Rewards are up to 4% cashback in GNO on Gnosis Chain, and the App Store advertises up to 5% variable APY on EUR and USD balances.
If I were choosing purely on the availability axis, KAST’s residence rule and MetaMask’s 45-country list are both more legible than a list that changes with policy and is not published. On the transparency axis, KAST is far ahead of everything here. On the price axis, MetaMask’s free virtual card is hard to argue with.
Who I would recommend it to
I would recommend HPX to someone in this specific situation: you already use HPX as a wallet, you hold USDT, BTC or ETH, you live somewhere the card is not restricted, and your priority is turning a crypto balance into dollars to spend at ordinary shops — not earning rewards, not minimising fees, not building a long-term financial record. For that person the product does what it says: deposits convert to USD or EUR, a physical and a virtual USD card exist, and the card behaves like a prepaid card.
I would not recommend it, and would point elsewhere, if any of the following is true of you:
- You need to know what a payment costs before you make it. There is no published fee schedule, no conversion fee, no FX fee and no ATM fee that I could find.
- You need to know who is liable if it goes wrong. The issuer and its licences are not named on the public pages, and dispute handling is not stated.
- You are in a restricted region or hold citizenship from one. The list includes Mainland China, Russia, Turkey and Pakistan among others, and it changes.
- You plan to move money out. Withdrawals are not stated, and “inability to withdraw or transfer” is one of the recurring themes in the reviews.
- You are choosing a crypto card for the first time and want a record of why it failed if it does. A 3.3 rating from 135 reviews, with two-thirds negative on one third party’s analysis, is not a track record to lean on.
The honest summary is that HPX is a narrow, functional tool wrapped in a thin information package. If your situation matches the narrow case, the tool is probably worth using. If you are reading this because you are comparing options, the comparison is where your attention should go.
Frequently asked questions
What is the HPX card?
The HPX card is a prepaid payment card linked to a crypto wallet. You load it with crypto — USDT, BTC and ETH are the ones named — and it converts that into USD or EUR, which you then spend like an ordinary card. Two forms are described: a USD physical card and a USD virtual card. It draws on a stored balance rather than a bank account, so it cannot overdraw.
How does the HPX card work?
The flow is deposit, convert, spend. Crypto deposited to the wallet is converted to USD or EUR and held as a balance; the card then spends that balance at the moment of each purchase. Because it is a prepaid product, there is no credit and no link to your current account. The App Store describes both an off-chain platform-held wallet and an on-chain wallet with keys held locally.
Is HPX a bank?
The public pages do not say, and that is the honest answer. The App Store developer is CIPHERBC PTE. LTD., with copyright held by HYPER BC PTE. LTD., but the card issuer and the BIN sponsor are not stated, and no licences are named. In the EU a card is issued by an institution licensed as an electronic money institution or under payment-services law — not a bank — but I cannot tell you which category HPX falls into from what is published.
Which countries can use it, and can I use it in mine?
Applications are restricted in Mainland China, Russia, Turkey, Pakistan and others, and the list changes with policy without the remaining countries being named. The rule appears to be based on residence; citizenship is not stated. Existing cardholders in restricted regions are generally unaffected, with Russia named as the exception. For your specific country, the pages will not give a direct answer — you have to ask.
Does HPX card require KYC?
Yes, and it is passport-based. ID cards are not accepted, and the name on your application must match the passport. You submit KYC and the card arrives within 30 days of approval. Proof of address is not stated as required, no age requirement is published, and there are no stated KYC tiers or stated reasons for rejection. A card-opening fee is paid before the review, and its amount is not disclosed.
What does HPX charge?
One figure is published: the USD physical card has a $60 annual fee, deducted from your first deposit. A card-opening fee is also charged before review, amount not stated. Everything else is blank on the public pages — conversion fee, fee for paying in another currency, ATM fee, daily limit, monthly limit. A time-limited zero-fee offer is mentioned for the USD virtual card PRO but may be outdated.
How do I top it up, and can I withdraw?
Top-ups are crypto deposits such as USDT, BTC or ETH, converted to USD or EUR on the card. The networks are not named on the pages I read, which is the detail to sort out first: blockchain transfers are irreversible, so a deposit on an unsupported network or to an address of another network can be lost or need manual recovery with no guarantee. Withdrawals are not stated at all.
Is the HPX card safe to use?
“Safe” splits into two questions. Technically, the app describes multi-signature co-management for the platform-held wallet and local key storage for the on-chain wallet, but card freeze controls, two-factor authentication and insurance are not stated, and the developer says it collects no data. Financially, the issuer and licences are not named and the App Store rating is 3.3 out of 5 from 135 ratings, with recurring reports of stuck coins and frozen accounts. I would treat it as a small-balance tool.
Is the HPX card free?
No, not the physical version. The USD physical card costs $60 a year, taken from your first deposit, plus a card-opening fee of undisclosed amount. The USD virtual card is the one where a zero-fee offer is mentioned, though that is described as time-limited and may be outdated. The USD virtual card PRO is a separate product whose benefits are not stated. If cost is your deciding factor, this is not the card to pick on price.
Should I add HPX to Apple Wallet, and can I use Apple Pay?
The card’s public pages do not disclose Apple Pay or Google Pay support either way, so I cannot tell you that you can. Zeal, by contrast, states its virtual card is addable to Apple Pay, and KAST publishes a 0% Apple Pay and Google Pay fee. If mobile wallet support matters to you, ask HPX support directly before you apply — and remember that even where a wallet works, the issuer can restrict a tokenised number for phone or website use.
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